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This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. Relationship-based ads and online behavioral advertising help us do that. We strive to provide you with information about products and services you might find interesting and useful.

To report a stolen passport, contact the Department of State layer (87).

To report a stolen Social Security card, contact the Office of the Inspector General layer (80).

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If your driver's license has been stolen, contact your local Department of Motor Vehicles.

Be sure to get a copy of the report to submit to your creditors and others that may require proof of the crime.

File a report with your local law enforcement.

Contact the Federal Trade Commission layer (87) to report an ID theft incident.

Contact ChexSystems (88) to place a security alert on any compromised checking and savings accounts when a deposit account has been impacted.

Place a fraud alert by contacting one of the three credit bureaus (that company must tell the other two): Experian layer (88), TransUnion layer (80) or Equifax layer (88).

Report any fraudulent accounts to the appropriate financial institutions.

Review your credit report to ensure that unauthorized accounts are not opened in your name.

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Receive a free copy of your credit report at layer (you can also call 87).Make sure to change your online login credentials, passwords and PINs.Ĭheck your credit reports and place a fraud alert on them.Request to close or freeze any accounts that may have been tampered with or fraudulently established.Speak with the fraud department and explain that someone has stolen your identity.

We will never contact you asking you for your bank or credit card numbers.Ĭontact your financial institutions and creditors Be suspicious when receiving a phone call if the Caller ID or automated voice appears to be from Bank of America and asks you to confirm account details. Voice phishing is an attempt by a fraudulent source to obtain your identity, credit card details or money by phone.

Phishing messages often contain grammar and/or spelling errors.

The goal is to get you to click through to a web page where you'll be asked to provide personal information or open an attachment that may be malicious.

If you hover over a link in a phishing email, it will usually show you that it's pointing to a site different from the one stated in the message.

It also implies urgency, attempting to get you to act quickly before you have time to carefully read the message or examine it thoroughly.

Often the message doesn't address you by name.

Phishing emails (fraudulent emails that appear to be legitimate) usually contain features that reveal their true intent - if you know what to look for:

Remember: We will never ask you in an email, text message or phone call to give us personal information such as your account number, card PIN or Social Security or Tax ID.

Review our FAQs about fraud prevention.

Bank of america telephone number how to#

Learn more about how to recognize fraud when you see it.